When you are looking for a new HVAC maintenance provider, it is important to ask the right questions. Different HVAC systems have different needs, and you want to make sure you are working with an HVAC provider familiar with your model. For commercial HVAC systems, there are different kinds of experience you should be looking for, as well as noting how reliable and flexible service is. With all HVAC maintenance providers, however, there are few things to look out for, like training requirements and whether technicians receive ongoing professional training or not. Once you have these answers, you will be equipped to decide on the right heating & air conditioning team for you.
Narrowing Down the Right HVAC Maintenance Provider
The first questions to ask are of course about service. How often can the team provide service and how long is the turnaround time. For a residential home, quick service is nice, but for property managers, it can make or break a business, especially when it comes to damaged parts and other more involved projects. So, you should ask your potential HVAC maintenance provider:
- How many trucks does the HVAC maintenance provider have on hand? How many are frequently in your neighborhood?
- How quickly can they get parts?
- What is their response time for an emergency breakdown?
- What kind of reporting is done on service calls or cleanings?
Expertise and Experience
Once you are confident this HVAC maintenance provider can give you timely service and document problems well, you should find out what kind of expertise they can bring. It is especially important to make sure any HVAC maintenance provider you consider has experience with the right HVAC system types for your equipment and needs. You should also try to find references and reviews from similar businesses if you are looking for commercial service. Some questions you might ask include:
- How long have you been operating as an HVAC maintenance provider?
- What training is required of technicians and is any of it ongoing?
- What HVAC system types do you service?
Types of Service
From there, you can dig deeper into the kind of heating and air conditioner maintenance you need and make sure any potential HVAC maintenance provider can cover any service you need. You do not want to end up having to go to a second service provider for something you did not foresee. Good questions here are:
- Do you ever contract out work or work with third parties?
- What is included in a regular maintenance plan?
- How often do you service most clients’ HVAC systems?
These kinds of questions can give you a good idea of what day to day service will look like with an HVAC maintenance provider and help you determine if the team can fit your needs. One advantage of working with a full team like that at Galmiche & Sons is that we are equipped to deal with almost any HVAC need, from parts replacements, to installation, to regular cleaning. So no matter what pops up, our team can handle it without the extra time and cost to you of bringing in a contractor or third party service team.
Contact Us as Your HVAC Maintenance Provider in St. Louis
If you are in the market for a reliable HVAC maintenance company, connect with our heating & air conditioning company, today. We have proudly served the greater St. Louis region for over 60 years, and look forward to helping your family stay comfortable through our cold St. Louis winters and through our hot, humid summers.
