If your AC system goes down this summer, like many families in St. Louis, you will want to have the issue resolved as soon as possible. However, you will also want to be sure you are receiving that emergency AC repair from a reputable professional that will take proper care of your unit. Below, we discuss some tips to help you know how to look for an honest company that will provide you with dependable service and reliable AC repair.
If you are looking for a St. Louis heating & air conditioning expert to deliver reliable AC repair swiftly and for a competitive price, please give us a call today. At Galmiche & Sons, we always look forward to helping our neighbors enjoy a comfortable summer.
Things a Reliable AC Repair Company Will and Won’t Do
Having to get work done on any part of your HVAC system can lead to feeling a bit overwhelmed when trying to determine the right HVAC company for the job. When it comes to choosing a reliable AC repair company, there are some things you should look out for as well as questions to ask before making a decision on who you get to come out. Any honest HVAC company will be happy to answer any questions you may have and address any concerns.
Questions you should ask about to check that the company is a reliable AC repair professional include:
- Are they willing to provide you with a complimentary quote for their services? If you run into a company that is vague or will not commit to a quote price, you may want to move on to the next one on the list. A reliable AC repair company will have no problems giving you a quote for the expected services.
- How are their overall reviews? Be sure their reviews are good overall. Some of the keywords you can look for are things like “professional,” “courteous,” “knowledgeable,” and “responsive.” Not every review may be shining – sometimes there may have been a misunderstanding that led to a poor review. As long as the company responded and tried to make amends and leave the customer in a good position, they are likely a safe bet for reliable air conditioning repair.
- Are they rated with Better Business Bureau and are their technicians appropriately certified? You may be surprised by how many companies you will come across that are either not rated with the Better Business Bureau or employ technicians with subpar education. The lack of these will not likely indicate a reliable AC repair company.
Questions you can ask a reliable AC repair specialist include:
- What is the work they did on your unit? Your HVAC specialist should have no problem with walking you through the work they either did or will do on your unit.
- How is their pricing compared to other companies? Make sure to get a few different quotes. Cheapest does not always indicate the best option, but you will want your company’s pricing to be competitive. As a follow up, how close was the actual price compared to the quote you were given? If there was a big discrepancy, did the company help to explain why?
- How did the technician act? While this is not necessarily a question to ask the company, keep in mind that a reliable AC repair technician will show up on time and will communicate to expect a delay if one cannot be helped. Were they respectful and courteous? They should be!
Contact Us for Reliable AC Repair in St. Louis
If you find yourself in need of reliable AC repair, you can turn to Galmiche & Sons. We have been proudly serving St. Louis heating & air conditioning needs for over 60 years. We are here to answer any questions and walk you through our AC maintenance and repair routines.
