When it comes to maintaining or installing your home’s HVAC system, trust is everything. Selecting the right company means more than just opting for the cheapest or the closest one—it’s about ensuring reliable service, excellent workmanship, and peace of mind. Unfortunately, not all HVAC companies deliver on their promises. Here are some red flags to watch for to help you dodge any unpleasant surprises.
If you are looking for an HVAC company you can trust in the St. Louis area, Galmiche & Sons is here to help. Serving the local community for over 70 years with a solid reputation, we are a dependable choice for homeowners and businesses throughout the area. Contact us to schedule your heating and air conditioning service.
Things to Look Out For When Selecting an HVAC Company
High-pressure Sales Tactics
Have you ever called an HVAC company for a simple repair, only to find yourself being pushed into buying an entirely new system? High-pressure sales tactics are a big red flag. A trustworthy company should diagnose the issue and present you with a range of solutions, leaving you to make the final decision. They may provide recommendations, but the choice should ultimately be yours.
Outrageously Low Estimates
Everyone loves a good deal. But if you are going "this is too good to be true", take a minute. Beware of quotes that seem suspiciously low. You may be slapped with hidden fees and additional charges once work begins. Always request a detailed proposal and compare with other established service providers.
No Written Estimates
Make sure you get everything in writing. A verbal quote is practically worthless if a dispute arises later. Reputable companies will always provide written estimates detailing the scope of work, materials required, and costs. If an HVAC contractor is reluctant to put it in writing, consider it a big red flag.
Request for Full Payment Upfront
It is common to ask for a deposit. However, if an HVAC company is asking for full payment before work has started, this is a red flag. Upfront payment demands can sometimes indicate that the company may not plan to show up or complete the work as promised.
Lack of Proper Licensing and Insurance
Licensing and insurance information are non-negotiable. Licensing indicates that the technicians have undergone necessary training and conform to state regulations. Insurance protects you if something goes wrong during the project. If a company can’t produce these credentials, steer clear.
Poor Online Reviews and HVAC Company Reputation
Nowadays it’s easy to check a company’s reputation through online reviews and social media. Consistently poor reviews, especially those citing the same issues repeatedly, should be a serious concern. If a company has a lot of positive reviews, like Galmiche & Sons, and satisfies the majority of its customers, it’s usually a good sign.
Inconsistent Communication
If an HVAC company is hard to reach, unresponsive to your queries, or provides vague and inconsistent information, consider it a major red flag. Reliable companies prioritize stellar customer service and are swift and clear in their communications.
Galmiche & Sons – The HVAC Company St. Louis Homeowners Trust
At Galmiche & Sons, we believe in transparency, integrity, and outstanding customer service. Serving the greater St. Louis area for over 70 years, we’ve built our reputation on honesty and quality workmanship. Here’s how we avoid the red flags:
- No Pressure: We respect our customers’ choices and provide options tailored to their needs without pushing unnecessary services.
- Transparent Estimates: Our estimates are detailed and in writing, ensuring there are no hidden charges or surprises.
- Licensed and Insured: All our technicians are fully licensed and insured.
- Consistent Communication: From your first call to the completion of your project, we keep you informed every step of the way.
With Galmiche & Sons, you’re not just another customer—you’re part of our legacy of excellence. To learn more or schedule an appointment for HVAC maintenance or HVAC system replacement, contact us today.
